從frustration到needs, 讓我們來探索如何從parenting學習溝通技巧。

“There is never any food around here”

Don’t reply with:

X “ You are so rude”

X “ I spend ____ on grocery”

X “ What are you talking about ..”

Why?

Meeting criticism with defensiveness never works. It enters into defense cycle.

Say this:

I hear you need help figuring out what to eat for lunch

Because

Behind the frustration, it is - Want, need, fear or combo of some of the emotions

Reference

mikaross.therapist