上週我們講到了Brene Brown所寫的Dare to Lead。今天我們要延續介紹這本書裡面所提到的一個原則, 希望幫助主管們更清楚地表達自己的期望。

Language to encourage clarity in meetings:

Meeting minutes

• date:
• meeting intention
• attendees
• key decisions
• tasks and ownership

What is ownership?

TASC

T - who owns the task

A - Do they have the authority to be held accountable?

S - Do we agree that they are set up for success (time, resources, clarity)?

C - Do we have a checklist of what needs to happen to accomplish the task?

How to clarify our own ides?

• What does “done” look like?
• Let’s paint done!