上週我們說到了如何聽起來更權威,其中一則重要的技巧就是對抗interruptor。對於喜歡打斷別人的人,我們到底要怎麼回應,如何防止對方繼續這種討人厭的行為。
Let’s talk about why do people interrupt others?
- Some people want to be helpful
- Some people are too excited by the discussion
- Some people just want to demonstrate interest
- Some listeners get bored and impatient
- Some people just want to move the conversation forward.
- Some people want to correct the speaker
- Sometimes speaker dominate the conversation
- Maybe it’s cultural
- Maybe it is a sign of social anxiety
- Maybe it is emergency
How to interrupt interruptors?
Keep going but tactfully
- “May I finish?”
- “I have a few more points to make and then I’ll be able to listen to what you have to say.”
Time to reflect
- If you have to provide a context that includes a lot of information, say
- Bear with me, this is critical to the conversation.
- Give me a minute to explain the situation.