你有沒有碰過一些同事在deadline快到的時候跟你說 - ”我不知道這件事啊!” “你一定沒跟我說”。或者同事參加了一個很重要的會議好，只跟你說 - ”蛤，我以爲你知道呢?”

這些有可能就是所謂的被動式攻擊行為，passive agressive behaviors. 今天在這單元中，希望能提供一些回應溝通方式。

Passive Aggressive co-workers

他們是誰呢?

• Not forthcoming about what they truly thinking; use indirect methods or ways to communicate

為什麼他們會有這種行為呢?

• The fear or rejection
• Don’t want to have confrontation
• Desire to be perfect
• They are trying to cushion feedback or soften approach when they don’t want to offend
• If they are feel like they are powerless and voiceless, as a result they come across passive aggressively

該怎麼做呢?

• Don’t call them passive aggressive

  • Instead say…
    • I notice that you never responded to my email
    • I notice that you haven’t responded to my call after the meeting

• Don’t label their feeling

• Focus on what they are trying to say

  • Do they disagree to the goal?
  • Do they want to take the project to another direction