如果你在百貨公司或者是人眾多的地方工作，或者在路上被問路時，你是裝忙呢? 還是直接給在學校學的 Go straight, Turn right, Turn left in one block.. 等片語呢? 但如果你要指引方向有些複雜呢? 讓我們來聽聽到底用什麼方式才是正確的指引。

https://open.spotify.com/episode/7prj7PXrWmxazMFW76EZTe?si=lRCoz3c5RuCi_YDu5W1cDg&dl_branch=1

我們今天談到了4個基本步驟:

要先幫助對方了解:

1. Orient 幫對方定位
2. Goal 幫對方重複目的地

再提供大方向跟(或)細節的指引

1. Simple direction 大方向指引
2. Detailed direction 細節指引

讓我們來看看今天的例子:

幫對方定位，解釋我們目前在哪裡。如果是比較複雜的路線，稍微解釋建築的構造。

We are on the 3rd floor of the back building. The hospital is separated in front building and back building.

解釋目的地的位置

The treatment room is on the first floor of the front building.

提供大方向的指引

To go to the first floor of the front building, you actually need to change elevator on the second floor. You need to go to the elevator here in the back building and take it to the 2nd floor. Then walk to the front building and take another elevator down to the first floor.