TalkAuthentic is an intensive 4-week online communication course by Sveta Shedina and Alexey Ivanov. This page contains the summary of the course.
Table of contents:
Sveta Shedina
Co-founder, TalkAuthentic. Communication expert (BBDO, Publicis Media), user researcher (Stanford d.School and the British Higher School of Art and Design), author, and trained social psychologist.
Alexey Ivanov
Co-founder, TalkAuthentic and Ponchik.Academy. Author, product designer, certified executive coach (ICF PCC, Hogan, New Ventures West, Designing Your Life), and publisher @PonchikNews.
Better communication skills at work, at home and with friends
Learning what to say and to do in difficult conversations
Communicating your boundaries without hurting others' feelings
Giving and receiving constructive feedback
Skills of networking, team- and community building, creating new connections
Dealing with a conflict and difficult conversations without pushing or backing out.
Improve soft skills by mastering frameworks of authentic communication
Become a better listener and communicator
Improve mutual understanding and collaboration in team and community
Learn how to prepare for, give and receive feedback effectively
Ask important questions to define goals and intentions for various conversations
Learn how to manage emotions in difficult conversations and focus on objectives instead
Learn to navigate cultural differences in personal and professional environments
Become comfortable at making new connections and building rapport in community