PieEye Terms of Service

Last updated: 11.16.2022

These Terms of Service (“Terms”) are a legally binding agreement between you and PieEye Inc. and its affiliates (“Company”, “our”, “we**”**, or “us”) that govern your access and use of the PieEye’s compliance platform tool (“Platform”), PieEye’s addon expert services (“Expert Services” or “PieEye Services”), advanced and dedicated SLA and support (“Addon SLA”) (collectively, “Addon Services”), the PieEye website available at pii.ai (“Website”) and any other software, features, products, content, and services that we may provide to you at any time (collectively, “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

By entering into these Terms, and/or by accessing or using the Services, you consent to our access, collection, use, and disclosure of your personal information as set forth in our Privacy Policy (“Privacy Policy”) which is incorporated herein by reference.

If you do not agree to be bound by the provisions of these Terms or if you do not have the legal authority to accept them on behalf of the entity you represent, you may not use or access the Services.

These Terms apply to all users of the Services, as follows (each of which shall be referred to as “user” or “you”):

If you are entering into these Terms on behalf of a legal entity, you represent that you have the authority to bind such an entity to these Terms, in which case the term “you” will refer to such entity. if you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use the Service. By clicking a box indicating your acceptance of these Terms, you agree you have read and are bound by the terms of these Terms.

The Services are intended for use by individuals who are of the legal age required to form legally binding contracts under applicable law and in no event under the age of 18. These Terms are void where prohibited by law, and the right to access and use the Services is not granted in such jurisdictions. By using the Services, you represent and warrant that you are 18 years of age or older. If you are not 18 years of age or older, you must not access or use any of the Services. In no circumstances are the Services available to any person or entity who has had their User Account (as defined below) temporarily or permanently deactivated or any person or entity that seeks to use the Services in violation of these Terms.

Services

  1. The purpose of the Services is to provide you with information and software solutions that will assist you in making your websites (“Customer Website”) legally compliant with Data Privacy Laws around the world or the Americans with Disabilities Act (“ADA” and together with the WCAG, “Standard”).
  2. The PieEye Solution is provided on a “Software as a Service” (“SaaS”) basis, and as such, you need to purchase a license to use it.
  3. If you are using PieEye, you shall have access to all-in-one platform that directs you on how to become compliant with Data Privacy Laws governing personally identifiable information of consumers and cookies, and the ability remediate accessibility in Customer Websites. By using PieEye, you acknowledge that you are solely responsible for any action taken on the platform.
  4. If you are using the Addon Services, you may have access to any of the services set forth below
    1. If you are using Addon SLA, you may receive priority in response and be provided technical support services over other Customers via phone or video conversation rather than e-mail and chat only. Nothing in the aforesaid is binding the Company to provide any response or support services within a certain time frame.
    2. If you are using Expert Services (also mentioned as “Services”), our expert service department shall assist you in incorporating data privacy, cookie compliance, and accessibility manually using your dashboard.

General terms applicable to the Services

  1. The PieEye Solution comprises two components, one which is an interfaccessScan that addresses UI and design-related adjustments on the Customer Website, and the second which is the AI-powered background process that addresses the more complex requirements of the Standard - optimization for screen readers and for keyboard navigation of the website for which Customer purchase a license to use the PieEye Solution.
  2. You acknowledge that the following items are not supported by the PieEye Solution: (i) URL parameters are not treated as pages, files, and/or images and therefore if you have URLs that can only be accessed using URL parameters, you acknowledge and agree that the PieEye Solution will not process them (i.e., they shall not be made accessible); (ii) documents, PPT, EXCEL, WORD, PDF, audio, video, SVG, embedded content; and (iii) Canvas, Flash. If you would like to have these types of files and content made accessible on your Customer Website, we have additional services such as BeFiles, BeMedia, and BeConsulting that may fit your needs. Please contact us at [email protected] and we will be happy to assist you with these services for an additional fee. You can find additional information about these services here: https://pii.ai/services.
  3. As a Customer or Partner, you will be required to register for and create (or update) an active personal user account (“User Account”). When you register for a User Account, you will be asked to provide us with certain personal information such as your full name, email address, and phone number, which will be used to create your User Account and to create a password. You are solely responsible for maintaining the confidentiality of your User Account. You are not allowed to share your registration login credentials or give your login credentials to anyone else. You will have the ability to create sub-User Accounts for your employees and subcontractors (“Your Personnel”) via your User Account. These sub-User Accounts will also require Your Personnel to provide the foregoing personal information. You are also solely responsible for any and all activities that occur under your User Account (including sub-User Accounts) including those of Your Personnel. You agree: (a) to provide and maintain true, accurate, complete, and up-to-date information in your User Account, and (b) not to misrepresent your identity or provide false identity. You agree to notify us, immediately if your User Account has been compromised, or if you have reason to believe that it has been compromised. You further represent and warrant that you will not transfer or assign your User Account to any third party, even temporarily.If you access and use the PieEye Solution or accessFlow in accordance with your engagement with a Partner, then to the extent there is any conflict between these Terms and the agreement entered between you and the respective Partner (“Partner Agreement”), as between you and Company, these Terms shall prevail. Any rights granted to you in the Partner Agreement which are not contained in these Terms, apply only in the connection you’re your engagement with the applicable Partner. Therefore, you must seek redress or realization or enforcement of such rights solely with the applicable Partner and not the Company.