Personal Work Portfolio

(Company: Garms De’ Novo NG)

Remote Internship | Task Documentation & Skill Development

ABOUT ME

Name: Nkpaji Faith Ngozi

Role: Customer Support / VA / Social Media Management

Internship Duration: 1month

Tools Used: Slack, Notion, Google Workspace, Canva, WhatsApp

Date	Task Title	Tools Used	Tools Description	Status
21/04/2026	Onboard interns	Slack	I assisted them with the necessary tools needed for onboarding	Completed
22/04/2026	Website portfolio	Canva	I used canva to create a portfolio website that is about my profile, background, work experience and social media account	Completed
27/04/2026- 1/05/2026	Customer Support	Whatsapp Business	I attended to customers inquiries, send them remainders and solve their issues	Completed
4/05/2026 - 9/05/2026	Customer Support	Whatsapp Business	I attended to customers inquiries, send them remainders to pay up and solve their issues	Completed

🗂 WEEKLY SUMMARY

Week 1 Summary

Tasks handled: Customer Support (chat).
What I learned: I learnt how to attend to customers inquiries and solve their issues.
Challenges faced: Some customer were not responding to my messages.
How I solved them: I worked with my team member who was in charge of calls to call them and get them to read my messages.

Week 2 Summary

Tasks handled: Customer Support (chat).
What I learned: I learnt how to attend to customers inquiries and solve their issues.