Pankhtech India Private Limited ("Pankhtech", "we", "our", "us") is committed to respecting the privacy of every person who shares information or data with us. Your privacy protection is important to us and we strive to take due care and protection of the information, we receive from you, the user (“User”, “you”, “your”) accessing Sychedelic.com and the Sychedelic Mobile App (independently and/or collectively referred to as the “product”). In this regard, we adhere to the various governing laws such as inter alia the following:

  1. The Information Technology Act 2000,
  2. The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and
  3. The Digital Personal Data Protection Act, 2023 and any Amendments and/or Rules thereunder

This Privacy Policy (“Privacy Policy” / “Policy”) applies to the collection, storage, processing, disclosure and transfer of your personal information (see below) as per the above-mentioned laws, for fulfillment of the services provided by us. This Policy is to be read with the Terms and Conditions.

1. Information We Collect

While accessing the services, Pankhtech offers to store the basic information of the user in two parts in its database. One part shall contain the basic details of the user/customer i.e. the name, age, city, gender. The second part shall contain the health data metrics. Pankhtech shall not have access to cross reference the information of both parts. For example: Pankhtech would not know that the x metrics belong to a 30 year old female named Ria from Delhi.

1.1 Information You Provide to Us

We collect information you provide directly to us by choice, including but not limited to:

  1. Your Personal Information: “Personal Information” refers to the information that will help identify a specific person from the data entered by you including your name, contact information, address, mail address, health data and information from PPG sensor, calendar access, etc. This information may either be one provided by you directly or collected by us automatically as you navigate through our services which details like IP address, information collected through cookies, etc.
  2. Account Information: Your full name, email address, postal code, password and other information you may provide with your account, such as your gender, mobile phone number, product access to calendar and other health details required to access the sychedelic Mobile App. Your profile picture that will be publicly displayed as part of your account profile.
  3. Requests: Information shared when contacting customer support, including issue descriptions and supporting documents.
  4. Transactional information: This information may be collected to process your purchase requests through our product and stored to complete forms for future transactions automatically by choice, and such store information may include your phone number, address, e-mail, billing information, and/or card information. This information may be shared with trusted third-parties who can assist in processing your purchase requests, whenever necessary.

1.2 Information We Collect Automatically

When you use our Services, we may collect information automatically, such as:

  1. Device Information: Information about your computer, Internet connection, and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type, etc.), device type, device's unique device identifier, mobile network information, and the device's telephone number.
  2. Usage Data: Details of your use of our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.

1.3 Information from Third Parties