Updated: February 2nd, 2023

Standard Support Extended Support Premium Support
Status page
Account and billing inquiries
Error reporting and feedback
Web support
Admin dashboard intercom (*)
Payee dashboard intercom (*)
Product training (**)
Dedicated Customer Success Manager Available as add-on
Onboarding & implementation Available as add-on Available as add-on Available as add-on
Price Included Contact Sales Contact Sales

Normal Support Hours - standard business hours excluding holidays

Our support team works standard business hours (9:00 AM - 5:00 PM) Monday - Friday and are spread globally throughout EMEA and the Americas. We will endeavor to match you with a support agent in the same time zone as you when possible.

Web support support includes:

Web support support does not include::