oVice, Inc. (hereinafter referred to as “we” or “us” or “our”), hereby stipulates Privacy Policy (hereinafter referred to as this “Privacy Policy”) as the basic matters necessary to be observed in order to properly manage and operate Personal Information obtained by us through “oVice” service (hereinafter referred to as the “Services”) provided by us, and shall handle Personal Information properly.

  1. Obtaining Personal Information

    In this Privacy Policy, “Personal Information” means personal information defined in Article 2, Paragraph 1 of Act on the Protection of Personal Information (Act No. 57 of 2003).  Upon obtaining Personal Information, we shall explicitly specify the purpose of obtaining such Personal Information within the scope of our legitimate business in advance and shall obtain and use it in a lawful and fair manner to the extent necessary for achieving such purpose.

  2. Purpose of Use of Personal Information

    We shall use Personal Information obtained in the Services only within the scope of the following purposes of use.  In the event of using Personal Information beyond the scope of the purpose of use, we shall obtain the prior consent of the person.  We may change the purpose of use of Personal Information to the extent reasonably deemed to be connected with the purpose of use before the change, and if the purpose of use is changed, then we shall promptly give a notice or issue an official announcement of such change.

    1. For provision of the Services;
    2. For improvement of convenience of the Services;
    3. For collecting statistical data relating to the use of the Services, and doing marketing;
    4. For conducting questionnaires, etc., on current services or services under consideration to be provided newly;
    5. For our consideration of or providing new plans, etc., for the Services;
    6. In order to refuse the use of the Services by those who have violated the terms of use or who intend to use the Services for illegal or improper purposes;
    7. For response to inquiries and identification;
    8. For provision of information from us (including provision of information concerning new services or products that are provided by us, or provided by other company and recommended by us) and sending email newsletter, etc.;
    9. For any other communications as needed upon using the Services such as notices related to the Services;
    10. For the exercise of rights and the performance of obligations under the agreements or laws, etc.
  3. Personal Information to be Obtained

    In order to achieve the purpose of use set forth in the immediately preceding Paragraph, we shall obtain Personal Information, such as follows, by appropriate means.

    Information to be Obtained: Name, email address, telephone number and other Identity information

    Except as otherwise prescribed by applicable laws and regulations, we shall not obtain or use sensitive information relating to you, such as your race, creed, social identity, health information, or criminal record.

    In addition, we shall obtain personal information such as attribute information (e.g., age, gender, occupation, residential area), cookies, IP addresses, advertising identifiers (AAID/IDFA), and log information related to Internet usage such as behavioral history (hereinafter collectively referred to as "Informative Information"). When you provide personal information to us in the course of using our services, we shall link such information with your Informative Information, in which case such Informative Information shall also be treated as personal information.

  4. Obtaining Personal Information of Minors

    We provide the Services to include minors, however, when Personal Information of minor is to be obtained, we shall obtain the consent from one’s parent(s), parental authority or legal guardian in addition to the consent from the individual concerned.

    In the unlikely event that we find that Personal Information of a minor has been obtained without the consent from one’s parent(s), parental authority or legal guardian, then we shall contact the individual concerned as well as we shall obtain their consent to obtain the Personal Information again or shall conduct deletion of the information, etc.

  5. Storage Period of Personal Information

    We shall specify the storage period of Personal Information to the extent necessary to achieve the purpose of use and delete Personal Information without delay after the storage period has expired or the purpose of use has been achieved.

  6. Protection of Personal Information

    We use secure sockets layer (SSL) technology to encrypt information in the transmission upon providing our services.  With SSL, the data you enter is encrypted on your PC or other devices before it travels through the network to the computer where you register.

    Note: SSL is a technology that prevents third parties from stealing or altering data by encrypting and authenticating the transmission between your browser and the WWW server.

  7. Disclosure, Provision and Sharing of Personal Information with Third Parties

    We shall not disclose, provide or share Personal Information with any third party without obtaining your consent unless it is permitted to disclose, provide or share those under Act on the Protection of Personal Information (Act No. 57 of 2003) or other laws and regulations. However, we shall provide personal information to a third party (including a third party in a foreign country) in the following cases.

    1. We shall provide your personal information to our subsidiaries established in the Republic of Korea, the United States of America, and the Republic of Tunisia (hereinafter referred to as "the Subsidiaries") in order to collaborate with the Subsidiaries for the purpose of customer management and customer service related to the Service.
    2. We shall provide your personal information to the Subsidiaries for the purposes of use defined in Article 2.
  8. Disclosure Revision, etc., of Personal Information

    When we are requested by the person to disclose Personal Information or to revise the incorrect information, we shall promptly respond thereto after confirmation of identity.  Please contact us at the contact point detailed at the end of this page.  Upon disclosing Personal Information, JPY 1,000 (excluding taxes) is charged per case.

    In addition, when we are requested by the person to cease using or to delete Personal Information, we promptly conduct necessary inspections, and if we are handling such Personal Information beyond the scope of the purpose of use or if find that we have obtained such Personal Information by an inappropriate manner, then we shall, upon request by the person, cease using or delete such Personal Information.

    However, we may refuse the request that we deem unreasonable, such as request that is unreasonably repeated, that requires excessive technical efforts, and that may harm the privacy of others.

  9. Data Transfer to Other Regions

    We may transfer or store the obtained Personal Information outside the country or region where it was initially obtained for reasons such as the development and continuity of our services.  Even in such case, we shall continue to respond in a manner that complies with the requirements set forth in the relevant national and regional laws and regulations, such as Personal Information Act on the Protection of Personal Information (Act No. 57 of 2003) and GDPR (General Data Protection Regulation).

  10. Handling of Cookies and IP Address, etc.

    When users use the Services, we save and refer to cookies, and obtain and record domain names, IP addresses, advertisements and pages viewed, usage environment information and other access logs (history) for the following purposes.