1. Privacy Policy

Published: 2021-02-03

At Napkin, we care deeply about the privacy and security of your data. This Privacy Policy will help you understand what data we collect, what we use it for and how you can exercise your rights. We abide by the following principles while processing your data:

This Privacy Policy applies to services offered through our websites and to services that we provide in connection with our Software. Our websites may contain links to other websites. Once redirected to a website outside of our domains, this Privacy Policy is no longer applicable.

2. Summary

You can browse our homepage without giving away any information about you. Our homepage does not use cookies. Once you decide to contact us or test or use the Napkin app, you will be asked to provide personal details which – depending on the context – may encompass your name, your email address, your intention and your current software setup. We may use this data e.g. to perform an agreement concluded with you, communicate with you and inform you about updates and bug fixes, seek your feedback on our software and pursue other legitimate goals (e.g. prevent ourselves against fraud). Within the app we may use Firebase and Full Story to gather anonymized data about user behavior. This helps us with improving the app quickly. You can find more information about how we process your data in these contexts in the What information do we collect and when? section. Our software is web-based. Your personal data is hosted on state of the art server technology located in Europe. You can find more information about how we process data in the What information do we collect and when? section and in Terms and Conditions of Sales and Services*.* You have the right to request access to your data and the right to have information about you corrected or deleted. You also have the right to have the processing of your data restricted. If the processing of your data is based on your consent, you also have the right to withdraw it at any given time. Withdrawal of your consent will not influence the lawfulness of processing based on this consent before its withdrawal. If the processing of your personal data is based on our legitimate interests, you also have the right to object against such processing. We will not use your data for the purposes of automated decision-making or profiling. You can find more information about your rights in the What are your rights? section*.* If you want to exercise your rights or have any other questions relating to this Privacy Policy you can contact us via team@napkin.one.

3. What information do we collect and when?

3.1. Our websites and cookies

You can browse our websites without giving away any information about you. We do not use cookies on our homepage. However, recording of your IP address is necessary for technical purposes related to the administration of our servers. We will not be able to identify you based only on your IP address.

Within the application we have to use cookies. The so-called 'cookies', which are small information files saved to your hard drive. We make use of (1) session cookies, which remain on your device until a web browser session is completed or the web browser is closed, and (2) persistent cookies, which remain on your device until their expiry date is reached or until you delete them. The persistent cookies that we use are never stored for more than a year.

We use cookies for several purposes:

Unless you set up your internet browser (e.g. Google Chrome) not to accept cookies, it will accept the use of them. You can always disable cookies in your browser’s preferences even if you have consented to the use of cookies in the past. You can also delete cookies stored on your computer at any given time. Please note that disabling cookies may negatively impact your online experience in the Napkin app and prevent you from using certain functions and features.

3.2 Contacting us

Once you decide to contact us you will be asked to provide your personal details such as your name. Depending on the type of your question, we will use this data to communicate with you. If you are not our customer and decide not to become one, we will delete your data after your matter is solved and information about you is no longer needed. The processing of your personal data in all of the above cases is based on our legitimate interest, i.e. the need to respond to business queries received from current and potential customers.