Product Design Lead / Product Manager

Brisbane/Australia

[email protected]

+61 422 157 637

As an experienced Lead User Experience designer, I have expertise in leading teams, developing strategies, and enhancing digital studios to prioritise a Human Centred approach. My expertise lies in assisting clients with their Digital Customer and Workplace journeys.

I have worked with global consulting firms, where I have been embedded in clients' teams, advocating and educating them on UX design's importance. I have also worked in advertising agencies, collaborating with Creative and Strategic teams.

Throughout my career, I have always proactively considered the future when developing strategies for my client's employees and customers.


Employment history

Experience design experience

LinkedIn

Fabiano Nava - Creative Director - YouPay | LinkedIn

Dribbble

UI & Interaction design folio

Fabiano Nava

Behance

UX & UI Design folio

Fabiano N4VA on Behance

Vimeo

Interaction & Motion design folio

Fabiano Nava


Portfolio

Branding

April9 - Brand refresh

Web & Mobile app

Trip planner webapp - UX/UI Case Study

E-Sommelier - A wine tasting app


Industry Experience | Quick-Scan

Largest Retailer of Travel in Australia


For this particular project I’ve been tasked to contribute to the design and creation of useful, engaging and easy to use experiences with a view to have a seamless experience for the procurement and distribution of all types of land product, in line with best practice user experience standards.

Global Natural Resources Company


Australian Government Agency


This particular Australian government agency was looking into getting to know their users in-depth to be able to design a better public facing website. As the UX Lead on this project it was my responsibility to respond to the RFP, liaise with the client and then build the team on the budget constrained by the project.

When on the ground I led a team of 2 Avanade staff, working on the UX and Ideation workshops planning. Part of the delivery of this project was to coach a team of 3 members from the department so they could keep researching after this particular project ended.

We took on 3 cities where we engaged with 6 service providers being able to interview over 80 people face-to-face and contextual inquiry 20 tasks over 100 times in person giving us huge insights on where were the pain points and frustrations were stopping users to take advantage of the website.

During this process we identified 8 user champions per city and then brought them together for a series of Ideation workshops where pain points were morphed into findings, then desires to then become prioritised features to be implemented on the next release of the website. All the knowledge acquired during this 8-week project were transferred through a digital report containing: research techniques, user profiles, user flows, findings and features. And to finish the engagement I created an iterative presentation where the guests could walk through the report and further investigate using their mobile devices or the supplied tablets.

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Iconic Adventure Brand


With over 30 years in the Australian market, this Brisbane-born company was looking into moving from the publishing industry into the digital universe.

My role here was to help drive the User Experience on a web-based trip planner, from inception to visual design I was lucky enough to work alongside the Head of Digital throughout the product strategy and product development.

First identifying who the users are, how they interact with the brand and similar products helped the business to get powerful insights on what the Minimum Viable Product should look like so it can be tested and released in its early stages - minimizing risk and potentiating the opportunities for change.

Creating the user personas, detailing the product strategy and getting the message across to the senior management team I was then offered the possibility of extending my engagement and managing the experience on every other digital element within the company. From mobile apps to the trip planner, every aspect of the experience is now created or reviewed by me ensuring that the user is always at the centre of everything that is designed bringing a consistent and exciting experience to them.

Trip planner webapp - UX/UI Case Study

Leading Coal Seam Gas Explorer and Producer


On this Operations Portal project I worked as UI/UX design lead for one of Queensland’s leading coal seam gas explorer and producer.

I was responsible for stakeholder engagement and alongside the business raised the requirements so the production team could have a better visibility of its production in real time and starting to act pro-actively. Being also responsible for creating prototypes, high-fidelity compositions and the look and feel for the application following the corporate brand guidelines.

Lastly, I had the opportunity to collaborate with a team of on and offshore developers so the transition to the real product could occur seamlessly.

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