In addition to behaving in accordance with our Locals Terms of Use and Community Guides, which apply to all users, Paid Creators should comply with Paid Activity Creator Terms and this Paid Activity Quality Standards specified below.
You should publish your Paid Activity based on the below criteria and you must continue to follow these standards to be available at Locals. If a Paid Activity doesn’t meet these standards, these Paid Activity and/or your account may be restricted, suspended, or removed from Locals.
Paid Activity Quality Standards
Your Paid Activity is required to meet and maintain the criteria specified below to be published and remain active. Locals from time to time may review the quality level of your Paid Activity and may optimize it for the best performance. If the quality level of your Paid Activity is low or noncompliant, your Paid Activity may be restricted, suspended, or removed from Locals.
- Have a Lead Expertise. Share your real skill with the necessary level of expertise. Be sure to make clear what qualifies you to lead this Paid Activity.
- Propose a Unique Experience. As an expert, you should clarify what unique experience you have on your Paid Activity. Try to offer something unique or unavailable to the ordinary user, be sure to specify what is special about your Paid Activity.
- Be informative. Be sure that your Participants have all information about:
- You: Upload your real photos in your profile and fill up your bio, specify your level of expertise, required to perform Paid Activity and, as applicable, your training, licenses, and certifications, including possessing up-to-date first aid and lifesaving certifications;
- Meeting & pickup instructions: date&time; location; directions; accessibility features;
- Activity: What participants will do and any requirements or criteria for participation, such as the minimum age, related skills, or level of fitness; do participants need to bring something with them; number of Participants;
- Add photos and video related to your Paid Activity. Go for relevant photos and videos that is not blurred, pixelated, or heavily-edited.
- Price&Refunds: What is included in the price of your Paid Activity and what is your refund policy.
- Safety: any risks inherent or incidental to the Paid Activity; anything else participants may need to know to safely participate in your Paid Activity (including dress codes, equipment, special certifications, or licenses, etc.).
- Stay in contact
Respond to messages
Make sure you respond to participant messages quickly and accurately as possible to avoid any miscommunication and improve relations between you and your participant.
Ask for feedback
Encourage feedback from previous participants and learn from it, so your new participants will have a better experience and reduce future discrepancies.
- Comply with Content Standards; Code of Conduct; Activity Safety Compliance; Activity Hosting Guidelines.
Refund Practices
- “No refund” policies are permissible, unless required by law and must be clearly identified.