<aside> <img src="/icons/playback-stop_lightgray.svg" alt="/icons/playback-stop_lightgray.svg" width="40px" /> HERO
Champion of Users â– Workflow Optimizer â– Analytical Thinker
https://uxcel.com/designer-rankings#table
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Featured
<aside> <img src="/icons/briefcase_lightgray.svg" alt="/icons/briefcase_lightgray.svg" width="40px" /> Project
90% Cost Reduction by Offering Citizens an AI Chatbot to Report Issues Online Instead of Calling
View Case Study →
Recent Employer
2023
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Projects
<aside> <img src="/icons/briefcase_lightgray.svg" alt="/icons/briefcase_lightgray.svg" width="40px" /> Project
Improved Task Flows for Avid Kindle eBook Readers using Book Queues
View Case Study →
Course Project
2020
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<aside> <img src="/icons/briefcase_lightgray.svg" alt="/icons/briefcase_lightgray.svg" width="40px" /> Project
Fixed PDF Ticket Scanning Issue for University Events, 15% Accuracy Increase
View Case Study →
UniversityTickets
2019
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<aside> <img src="/icons/grid_lightgray.svg" alt="/icons/grid_lightgray.svg" width="40px" /> Section
8 years working remotely on cross-functional Agile teams and collaborating directly with startup co-founder CTO’s to increase UX maturity across the organization.
Led all UI and UX design work as a UX-team-of-one for 2 web SaaS platforms used by over 100,000 users in 700+ organizations across USA, Canada, and New Zealand.
Built, maintained, evolved, and helped implement design systems from the ground up into 700+ color, text, and shadow styles and over 4,000 components to ensure consistency across products.
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Items
<aside> <img src="/icons/grid_lightgray.svg" alt="/icons/grid_lightgray.svg" width="40px" /> Item
Workflow Process Management
New product to coordiante maintenance between 3 user groups; won employer $100,000 contract.
Recent Employer
2022
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<aside> <img src="/icons/grid_lightgray.svg" alt="/icons/grid_lightgray.svg" width="40px" /> Item
Box Office Admin SaaS Platform
Redesigned ticketing platform; increased platform clients from 10 to 200+.
UniversityTickets
2017
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<aside> <img src="/icons/grid_lightgray.svg" alt="/icons/grid_lightgray.svg" width="40px" /> Item
Ticket Scanning App
Improved visual design and usability of iOS and Android ticket scanning app.
UniversityTickets
2016
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<aside> <img src="/icons/grid_lightgray.svg" alt="/icons/grid_lightgray.svg" width="40px" /> Item
White-Label Ticketing SaaS Platform
Responsive redesign of web ticketing platform; implemented within 9 months.
UniversityTickets
2015
</aside>
<aside> <img src="/icons/mail_gray.svg" alt="/icons/mail_gray.svg" width="40px" /> 🔒 View More ProjectsLink
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