Making a decision

I have a general question

Great! you can try us directly at (617)5140901 or send us an e-mail at Alternatively, you can schedule a call with us at

I have a medical question

We have a urologist on-staff who'd be happy to speak with you, even if you're not an existing client. You can use this link: Alternatively, you can send it to us via e-mail at and we'll reach out to set up a time to talk.

Why should I choose Legacy?

We were founded at Harvard University by healthcare and fertility experts, and are backed by the world's leading fertility experts. You can expect a level of rigor and quality that you won't find anywhere else.

First and foremost, you will get quality. We conduct clinic-level semen analyses, use top-tier, multi-site geography for storage, and take extreme steps to mitigate risk. The team is well-versed in all aspects of semen analysis and storage and we have experts on staff to answer your questions.

You will also have speed and privacy. You can get your kit the next day, and trust that your data will not be sold or misused. Any information you provide will only be used to generate data-driven recommendations for you to improve your fertility. And to keep you anonymous, we assign you a six-digit CLIENTID

Finally, you will have top-notch client service. You will be assigned a Client Service Advisor to support you throughout the process. But the entire team will support you, whether you have a logistical question, a clinical question, or simply need someone to talk to.

We are available by text, by phone, and by e-mail and will do everything possible to keep you happy even if it's outside business hours.

Is Legacy registered by the FDA?

Legacy is fully registered with the FDA and operational across all 50 US states. Our partner clinics and facilities are completely FDA-certified, CLIA-certified, and registered with all other necessary regulatory bodies.

What is the turnaround time for the whole process?

We use priority overnight shipping both ways, and can expedite your order if you have an urgent medical issue. If you've placed your order by 1pm ET, we can typically guarantee you'll receive your kit in two business days. You can always choose the most convenient date of delivery.

Once you've produced your sample and sent it back, it will arrive at our clinic the following morning. Since we personalize all results, it will take 2 business days for your results to appear on your account. If you have an urgent medical issue, we will work with you to get your results the same day our clinic receives it.

Can you expedite my order?

Yes, to the greatest extent possible. If you are facing a medical issue - like beginning chemotherapy or getting a vasectomy - we will work with you to get a kit to you within 24 hours. We cannot make any guarantees here, but clients know that we are the fastest option for anyone who is looking to freeze their sperm immediately.

What does the semen analysis include?

The parameters we look at are: count, concentration, volume, motility at time of analysis, and a morphology assessment (including Kruger) for the first sample. These parameters are then compared relative to the WHO 5th criteria.