Lang.ai has grown rapidly since raising a $2M seed round in February as the no-code Service Automation platform empowering customer support teams to visually build AI models and automation logic (escalations, triaging, deflection, agent guidance) on top of the systems of record (Zendesk, Salesforce) that they already use.
We are looking to expand the Platform Success Team with a driven Platform Success Manager that wants to join a fast-growing startup. As one of the first members of Lang.ai Platform Success Team, your work will have a direct impact on the company's growth and help us meet our ambitious vision to become a category-defining company for Service Automation.
Your main goal will be to train Lang.ai users to become experts in the platform after you become an expert yourself.
Your day to day activities will be to:
You are highly motivated, efficient and a clear communicator who wants to grow in a category-defining company in one of the fastest-growing B2B markets (Automation).