Last updated 06/25/2021

Koan's Employee Code of Conduct outlines our expectations regarding employees’ behavior towards their colleagues, supervisors, customers and the organization overall.

Purpose

The primary goal of the Code of Conduct is to foster inclusive, collaborative and safe working conditions for all Koan staff. As such, Koan is committed to providing a friendly, safe and welcoming environment for all employees, regardless of gender expression, gender identity, sexual orientation, ability, race, ethnicity, socioeconomic status, and religion (or lack thereof).

This code of conduct outlines our expectations for all Koan staff, as well as the consequences for unacceptable behavior.

Scope

This Code of Conduct applies to all Koan staff. This includes full-time, part-time and contractor staff employed at every seniority level. The Code of Conduct is to be upheld during all professional functions and events, including but not limited to business hours at the Koan office, during Koan-related extracurricular activities and events, while attending conferences and other professional events on behalf of Koan, and while working remotely and communicating on Koan resources with other staff.

We expect all Koan staff to abide by this Code of Conduct in all business matters – online and in-person – as well as in all one-on-one communications with customers and staff pertaining to Koan business.

This Code of Conduct also applies to unacceptable behavior occurring outside the scope of business activities when such behavior has the potential to adversely affect the safety and well-being of Koan staff and clients.

Koan Culture & Citizenship

A supplemental goal of this Code of Conduct is to increase open citizenship by encouraging participants to recognize the relationships between our actions and their effects within Koan's culture.

• Be welcoming. We strive to be a company that welcomes and supports people of all backgrounds and identities. This includes, but is not limited to members of any race, ethnicity, culture, national origin, color, immigration status, social and economic class, educational level, sexual orientation, gender identity and expression, age, size, family status, political belief, religion, and mental and physical ability.
• Be considerate. Your work at Koan will be used by other people, and you in turn will depend on the work of others. Any decision you take will affect users and colleagues, and you should take those consequences into account when making decisions.
• Be respectful. Not all of us will agree all the time, but disagreement is no excuse for poor behavior and poor manners. We might all experience some frustration now and then, but we cannot allow that frustration to turn into a personal attack. It’s important to remember that a company where people feel uncomfortable or threatened is neither productive or pleasant. Koan staff should always be respectful when dealing with other personnel as well as with people outside the company.

Policy elements

Compliance with law

All employees must protect our company’s legality. They should comply with all environmental, safety and fair dealing laws. We expect employees to be ethical and responsible when dealing with our company’s finances, products, partnerships and public image.

Respect in the workplace

All employees should respect their colleagues. We won’t allow any kind of discriminatory behavior, harassment or victimization. Employees should follow our Equal Opportunity Employer Policy (EEO) in all aspects of their work, from recruitment and performance evaluation to interpersonal relations.