Customers can rate their overall experience with your business’s services and provide improvement recommendations in the open space included. Use this template to collect user feedback on your product or service.
If you receive a small amount of feedback each week, you could enter data into the template manually. For larger volumes of feedback, I’d recommend creating an online survey that connects to Notion to fill the template automatically.
View the ongoing average of your scores across each area. Check the box if the Additional Feedback has been approved by the customer to use as a testimonial on your website and social channels. Check Published box once the testimonial is live.