## Need a hand?

We're here to help you get the most out of Anabolic AI. Browse the FAQ below or send us a message — we read every email.

### Contact

- **General support:** support@anabolicai.app
- **Privacy & data requests:** privacy@anabolicai.app
- **Response time:** within 48 hours

### Frequently asked questions

**How do I cancel my subscription?**
Subscriptions are managed by Apple. Open Settings → Apple ID → Subscriptions on your iPhone, tap Anabolic AI, then tap Cancel Subscription. Your Premium access stays active until the end of the billing period.

**How do I restore a previous purchase?**
In the app, open Settings → Premium → Restore Purchases. Make sure you're signed in to the same Apple ID you used for the original purchase.

**How do I delete my account?**
Open Settings → Account → Delete Account. This permanently removes your profile, workouts, photos, and any cloud-synced programs. The action cannot be undone.

**I forgot my password.**
On the login screen tap "Forgot password?" and enter your email. We'll send a reset link. If the email doesn't arrive, check spam — and double-check the address you used to sign up.

**The AI didn't generate my program.**
This usually means a network hiccup or temporary AI service issue. Pull down to refresh, then try again. If it persists for more than a few minutes, send us your email so we can check the logs.

**The food photo analysis seems wrong.**
AI estimates are best-effort and not a substitute for a food scale. For packaged foods, use the barcode scanner — those numbers come from the official database and are exact.

**I can't import a shared program.**
Make sure the 6-character invite code is typed in CAPS exactly as shared. Codes can expire; ask the original creator to share again if it doesn't work.

**How do I export my data?**
Email us at privacy@anabolicai.app from the address tied to your account. We'll send a copy of your data within 30 days.