Mission control for beauty pros – automating all the essentials to reduce administrative burden and support your client relationships.
Click Search at the top right of this page to find what you're looking for.
<aside> 📱 Have a feature request? Tell us what you want and you may see it very soon.
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<aside> 🆘 Want to text? Text us or call us at +1 (647) 951-2560. The CEO, Helen, will answer. No, seriously.
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<aside> 💌 Need to migrate data (clients, forms, appointments)? Send all your information to: [email protected]
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<aside> ⚡ Check out our Changelog for more information about new releases and updates
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Setting up payments and deposits
How do I create a break in the day so I can take a few hours off?
How do I create breaks between appointments?
How do I edit my hours for a specific day?
How do I reschedule or cancel an appointment?
Booking
How do I display policies during booking?
How do I book an appointment for my clients?
How do I collect addresses for mobile appointments?
How can clients add their appointment to their calendars?
Troubleshooting
Why are booking slots not showing up as expected?
How can clients update their contact information?
How do I keep notes on my client?
Image gallery
How do I change my client's profile picture in my files?
How do I import or export client photos?
How do I send forms to my clients?
How do I send a copy of a form to a client?
How do I know if my client has signed a form?
How do I view and edit a client's form during their appointment?
How do I create forms for internal use?
How do I send a form to a client without making an appointment?
How do I create a lash map in forms?
Troubleshooting
How do I collect payments from my clients?
How do I create new tax rates?
What payment methods are accepted?
How do I change the tip suggestions?
How can I create a discount code or coupon code?
How do I ask for a client signature upon payment?
How do I transfer money to my bank account?
Advanced
How would I create a custom invoice?
How do I add in a discount code during checkout?
How do I store a client's credit card information?
Square integration
How do I use my Square reader with Jupiter?
Troubleshooting
Why doesn't my booking website collect deposits?
How do I organize my service list?
How do I set service price ranges?
How do I make specific services only available to current clients?
How do I ask clients for more contact information?
Does Jupiter use instagram's "Book Now" button?
How do I share my website on Instagram?
Can I add my booking page to a pre-existing website?
How can I forward a custom domain?
Can I see an example booking website?
What will clients see when they book?
How can clients manage their appointments like rescheduling and cancelling?
How are deposits handled on cancellation?
How are clients notified of an appointment?