To make finance easy for companies in Africa and beyond.
To be the most customer-centric digital account for African companies.
Businesses are trusting us with their money, and behind them are real humans in need. We handle transactions at the heart of economies where value creation happens. Our customers have all their particularities and we always must ensure we meet their expectations. This requires to build processes and be able to break them as fast as we built them.
+> Done is better than perfect. Done and perfect is our aim.
+> at Julaya, like any other startup at our stage, processes are always behind. You shouldn't feel overwhelmed by the size of your tasks. Being here is a shortcut to your own personal development, and we will always entrust you with objectives you will feel satisfied you can achieve.
Management has a special mission to make sure everyone feels safe in the workplace and can deliver their best performance. Your direct manager can never ask you something they could not do themselves, or that they couldn't fully understand. Mastering time is our ambition, as we strive to make payments happen in lightning. When you are very good, you don't have to work late.
A company is like a small society. We are a community and therefore must take into account others' agendas. This is why we define working hours, even more relevant as we want to be a global company. When clocks are aligned, people deliver.
Your manager must know your own ability to perform tasks in time, and act accordingly. You deserve to rest, have fun, have hobbies.
+> Leading with authority only work on the short term. When expectations are clearly defined from day 1, the management legitimacy comes from competence and trust.
+> Positivity in the workplace is paramount. Conflict resolutions must be formalized, there is no place for toxicity. This is why 1-on-1 and regular access to the top management are paramount.
Only what is measured in the company can be the basis for decisions. Processes are put in place through our - sometimes complex - digital tools. People are fallible, but processes are rigid. Finding the right balance between both is an art in perpetual motion.
+> Top management will dedicate at least 30% of their time to "processes and people" monitoring and evaluation.
In life, good first impressions always last. Yet, mistakes happen, as well as misjudgments from management.
We ask you to fail fast and succeed when a second chance is given to you. There is no shame in acknowledging we did not perform in our recruitment process, and you should always seize the opportunity to better perform in a company that suits you more. We welcome talents who value soft skills and human relations as much as performance and results: they are all bound together.