Melio is a B2B payments platform that helps small and medium businesses pay and get paid easily. It simplifies accounts payable and receivable by connecting businesses, accountants, and vendors through a seamless digital payment experience.
As a Senior Product Designer at Melio, I’ve been involved in shaping the Accounts Payable (AP) platform, focusing on building scalable, accessible, and high-impact experiences that empower businesses and accounting professionals to work smarter. My work directly contributed to increasing TPV, growing GP, and expanding adoption across customer segments by improving core workflows and enabling teams to collaborate securely and efficiently.
Partnered with Product Management and R&D to redefine and ship new role structures for multi-user organizations. The initiative enhanced security, workflow flexibility, and introduced advanced roles tied to paid plans, a key growth lever for Melio’s business accounts.
The feature became a centerpiece in Melio’s presentation at Scaling New Heights, positioning the platform as a trusted tool for accounting firms managing complex client relationships. I applied systems thinking, UX strategy, and cross-team alignment to turn a complex permissions model into a simple, intuitive user experience.
Impact
