I'm a designer of hospitable information products to help people find what they need and get things done!

📩 [email protected]

🔗 LinkedIn


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Who I am and how I can help...

I am driven to help people *find, flow and flourish—*at work, and in their daily life—so I am all about creating efficient workflows (removing any unnecessary barriers and obstacles) to help people find what they need, get things done, and enjoy the process.

I am also dedicated to creating products that are reliable, scalable and easy to maintain, so I love to create friendly documentation and flexible design systems to support shared vision and the understanding that underpins this.

I'm very well-rounded with broad end-to-end experience spanning the full cycle of research, design, development and testing of information products, interactive applications and intranets across many industries.

I have also worked on many enterprise-level products, alongside cross-functional local and remote teams in agile contexts.

I love to find patterns within complex information and systems to help make them accessible and coherent without being reductive.

I primarily design information products: to help people learn and share information, or to manage and complete tasks, including:

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/9b51f294-f873-4716-b0f9-827be9687c48/desktop.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/9b51f294-f873-4716-b0f9-827be9687c48/desktop.svg" width="40px" /> Websites, intranets and wikis

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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/fa8af124-8783-441f-aef6-457e12472e5e/mobile-notch.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/fa8af124-8783-441f-aef6-457e12472e5e/mobile-notch.svg" width="40px" /> Web and mobile applications

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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7d5f5563-8bea-4523-8c25-95c61e2e9feb/check.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7d5f5563-8bea-4523-8c25-95c61e2e9feb/check.svg" width="40px" /> Forms and template suites

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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/ec4ecf68-1cbb-4185-9d14-f8ecfb9b1086/book-blank.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/ec4ecf68-1cbb-4185-9d14-f8ecfb9b1086/book-blank.svg" width="40px" /> Design systems and documentation

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Research & strategy

User and industry research

Value proposition design

Concept prototypes and market testing

Design

Screen and document design

Information architecture and system flows

Product prototypes—from low to high fidelity, with detailed feature specifications

Branding systems / brand-alignment

Testing

Heuristic testing

Testing with users

Validating with stakeholders

Functional testing of built products

Documentation

Pattern libraries and design systems

Forms and templates

Wikis and knowledge bases

Training


My work

Industries

I have a broad range of experience across many contexts including education, healthcare, human resources, information technology, community services, retail, environment and finance.

Products

I have worked on software and applications, websites, ecommerce applications, forms and template design, publication design, presentations, and content management system/wiki set-up.

Featured projects