<aside> 👋 Enhance your customer experience while earning eVisa ancillary revenue with sherpa°

</aside>

Table of Contents

Recommended - Prepare

Examples

Manage Booking or Customer Profile

Push and Email Communication

Recommended - Discover

Examples

Information hub

Destination page

Need technical support?

Recommended - Prepare

Place sherpa° solutions in your post-booking flow to guide travellers from their day of departure, through their return home. Expand your customer service and generate meaningful ancillary revenue by personalizing visa and travel requirements to a traveller’s unique itinerary.


  1. Earn 8x more eVisa revenue* when sherpa° solutions are placed post-booking
  2. Reduce operational strains on customer service associates and improve your CSAT scores
  3. Increase eVisa conversions by providing a simplified approval process
  4. Mitigate fines and refunds due to incorrect documentation
  5. Reduce travel anxiety and ensure a smoother day of travel

By placing sherpa° solutions in your post-booking flow, you’re creating peace of mind and a memorable travel experience for your customer.

Examples

Manage Booking or Customer Profile

Utilize ****a “manage booking” page or customer profile to create a repeatable and personalized space for your travellers to view and manage eVisa and travel requirements. To promote engagement, you can pre-fill sherpa° solutions to display the results for your traveller’s itinerary by following our “configuration model” or “deep linking” documentation.

Example: Add the sherpa° solution to ‘Manage My booking’ by pre-populating the customers’ travel itineraries and displaying eVisa requirements.

Example: Add the sherpa° solution to ‘Manage My booking’ by pre-populating the customers’ travel itineraries and displaying eVisa requirements.

Push and Email Communication

Leverage your existing push and email communication in the lead-up to the day of travel to bring awareness and drive traffic to your sherpa° integrations.

Example: Create a “Check visa or travel requirements” section in a marketing or booking confirmation email and add a call-to-action button directed to your co-branded webApp.

Example: Create a “Check visa or travel requirements” section in a marketing or booking confirmation email and add a call-to-action button directed to your co-branded webApp.

Example: Create a “Visa requirements for your trip” section in your booking confirmation email and direct your customer to manage their booking to check information on your embedded sherpa° widget

Example: Create a “Visa requirements for your trip” section in your booking confirmation email and direct your customer to manage their booking to check information on your embedded sherpa° widget

Recommended - Discover

Place sherpa° solutions in the pre-booking flow and inform travellers of trip requirements during the travel discovery phase. Be a trusted source for your travellers in a world of ever-evolving travel requirements and new eVisa regulations.


  1. Establish your brand as a trusted source
  2. Keep travellers in the booking flow by reducing planning complexity.
  3. Increase customers’ confidence throughout the e-commerce funnel - from intent to check-out
  4. Increase traveller loyalty to your brand that extends beyond a price comparison.
  5. Reduce operational strains on customer service associates and improve customer satisfaction

By placing sherpa° solutions in your pre-booking flow, you’re creating a dynamic and accessible resource for your travellers to understand eVisa and travel requirements.

Examples

Information hub

Create a travel requirements and information hub on your site**. Add your sherpa° solution** to the dedicated requirements hub with a brief description of how the solution works and the information sherpa° provides. Direct customers to the dedicated landing page by placing a CTA on your homepage.

Example:  Create a Travel-ready or Travel Requirements information hub and add a link to your co-branded webApp or embed the sherpa° widgets on a landing page

Example: Create a Travel-ready or Travel Requirements information hub and add a link to your co-branded webApp or embed the sherpa° widgets on a landing page

Example A: Direct your customers to sherpa° with a call-to-action at the top of your homepage

Example A: Direct your customers to sherpa° with a call-to-action at the top of your homepage

Destination page

Utilize your destination-specific pages for your most frequently travelled or targeted destinations. Add a pre-populated sherpa° solution on the dedicated destination page.

Example: Use an existing destination page or create an “Explore India” page.

Example: Use an existing destination page or create an “Explore India” page.

Example: Embed the sherpa° widgets with the trip USA > VNM pre-populated while leaving flexibility for the customer to choose their dates, nationality, and vaccination status.

Example: Embed the sherpa° widgets with the trip USA > VNM pre-populated while leaving flexibility for the customer to choose their dates, nationality, and vaccination status.

Need technical support?

Including sherpa° in both pre and post-booking environments has shown impactful results in driving user engagement and ancillary revenue during the “discovery and prepare phase” of the traveller’s journey.

Our solutions are designed with agility and flexibility in mind. We have seen our partners create innovative and cutting-edge solutions using our products to fit their customers’ needs.

We are here to support you along the way!