1-Click Service Desk by Hipporello

Hipporello’s 1-Click Service Desk allows you to collect customer and internal requests through forms and emails that automatically create entries in your Notion database. Once these entries are created, you can communicate directly with the requester within Notion.

The 1-Click Service Desk helps manage these requests via a user portal, forms, email integrations, and automations. It automatically converts your emails and form submissions into Notion database items, streamlining your workflow. The forms can be customized using an intuitive drag-and-drop form builder, and they can either be embedded on your website or listed on the user portal.

This tool facilitates direct, two-way communication with employees, clients, consultants, and potential leads. All interactions occur within Notion through comments and automated email notifications, ensuring seamless communication without the need to switch platforms. The user portal also supports cohesive branding, access control, and additional features.

Follow the steps below to install the service desk:
- Click Add to Notion
- Authorize Hipporello to access your Notion database

Once installation is complete, you will be directed to Hipporello’s Admin panel, where you can:
- Create/edit forms,
- Add knowledge base articles,
- Make customizations,
- And link emails.

You can visit your User Portal using the links on the Admin panel. Fill out a form and submit a test entry to see how a new database item is created from form fills.

Visit our website for more information and book a live demo to see how it works.