Our Facebook connector allows you to automatically add/remove specific contacts to Facebook Custom Audiences (individually or in bulk – using any of the campaign features of Eloqua) that can then be used within your campaigns within Facebook.

<aside> 💡 Please Note: If you require any help installing or configuring the channel, please feel free to contact us and we will be happy to help.

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Requirements

• [ ] Eloqua administrator account access
• [ ] Specification and details of the customisation
• [ ] Log in details for the Facebook account that manages your Ads

Installation

Before the channel can be used, the app must be installed by clicking on the link below.

First: Install the main app

Then: Install the Facebook connector

<aside> 💡 Please Note: Installing apps is best done with an Administrator account. Please contact us when you have installed the app so that it can be activated

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<aside> ⚠️ Please Note: If this is the first Instant Marketing step you have installed, please perform the following before contacting us to activate the connector:

• Add the step to a campaign canvas • Double click on the Facebook/Google step to get the step details • Click on the pencil icon • Click on the button Let’s Go!

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Step Location

After installation, a new “Facebook” step is available within your Campaign or Program steps menu (to the left of any campaign/program).

<aside> ⚠️ Please Note: If you cannot see the connector – click the ‘expand’ icon twice to show all steps.

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