SCREENSHOT:

Screen Shot 2021-12-03 at 9.42.50 AM.png

CONTEXT:

https://loom.com/share/7f35693cc2ba47b996baaf9acc76822d

RESPONSE:

Nicole,

Oh on, tech issues are no fun!! We are SOO sorry you are having trouble logging into your courses and that you are not able to access your HelpDesk response! We want you to have access to all of your materials and we would LOVE to support you with this!

I have resent your login details to [email protected] in a separate email 😊

(Make sure to check spam, sometimes it ends up there!)

Here is the membership portal to access The Motherload of Email & Form Swipe Files for Bookkeepers & Accountants: https://learn.workflowqueen.com/all-memberships-login

Some tips when logging in:

  1. When you copy and paste your login details into the membership portal make sure there are no extra spaces (the system can be a bit finicky!)

  2. Ensure your browser is set to allow cookies. If you don't allow sites to save cookies (not the chocolate chip kind! πŸͺ), you can experience issues when trying to sign/login. Here's how to change your cookie settings πŸ‘‡

In your Google Chrome browser:

Here is a video that may help with this issue:

https://www.loom.com/share/c4523dcc82bf4c5993ff418bc5b7610d

I went ahead and grabbed your ticket response from HelpDesk so we can support you with your question as quickly as possible!. Team Workflow Queen's response to your question is below πŸ‘‡

Thank you for the feedback! You are SO right, Google Workspace has been updated since the video, so things do look a bit different. We apologize for the confusion 😊To ensure that no one but you and your team can see the form responses, under 'Form Presentation' make sure 'View results summary' is unchecked. This will make sure participants cannot see other user's submitted responses.Otherwise, your form settings look AWESOME!! You crushed it πŸ”₯

I hope this helps! Please let us know if you are able to access the course and if you have any other questions! πŸ’•

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