Last Updated: July 23, 2025
This Privacy Policy describes how PlaPlan ("we," "us," or "our") collects, uses, and shares your information when you use our travel planning application (the "App"), available on mobile and web platforms.
We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our App, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our App and services to you.
a. Information You Provide to Us
- Account Information: When you create an account, we may collect information such as your name, email address, and any other information you choose to provide (e.g., profile picture, travel preferences).
- Communication Data: If you contact us directly, we may receive information such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you choose to provide.
- User-Generated Content: Information you provide when using the App's features, such as travel plans, saved locations, notes, reviews, or other content you create or upload.
- Uploaded Images and Media: When you upload images or other media to personalize your travel plans, we store this content securely. While currently used only for private customization, user-uploaded content is still considered user-generated content. You are solely responsible for any content you upload, and it must comply with our content guidelines.
b. Information Collected Automatically
- Geolocation Information: With your explicit consent, we collect precise or approximate location information from your mobile device or web browser. This information is essential for providing location-based services, such as finding nearby attractions, routing, and personalized travel recommendations. You can enable or disable location services through your device settings.
- Usage Data: We automatically collect information about how you access and use the App, including your IP address, device type, operating system, unique device identifiers, browser type, referring/exit pages, the pages or features you use, the time and date of your visit, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our App and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
c. Information from Third Parties
- Google Maps and Places APIs: Used to provide maps, place data, and route planning. These services may collect usage data in accordance with Google’s Privacy Policy.
- Unsplash API: Used to provide free stock images for enhancing your travel plans. Image requests may be logged by Unsplash in accordance with their Privacy Policy.
- Gemini (AI from Google): We use Gemini to provide AI-generated travel suggestions. Your inputs may be shared with Google in order to generate responses. See Gemini’s Privacy Notice for more.
2. How We Use Your Information
We use the information we collect for various purposes, including: