Before you go Backstage

• Use either Chrome or Firefox (ensure it is updated to the most recent version)
• Check your internet connection; Hopin recommends a wired connection for Organizers who are broadcasting as the connection is stronger than Wi-Fi
• Ensure you can access the following website domains to use Hopin (click to expand). You may have to check with your IT department if using a device or network provided by your employer.
• Check out general Hopin troubleshooting tips here

<aside> 💡 TIP: If you register speakers for your event by Hopin's Magic Link system, your speakers will have to click their Magic Link first (to be taken into the event), then click the backstage link you provided them.

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Getting Backstage

• In your Hopin account, open the event in which you want to go Backstage. Navigate to either the Overview or Stage tab.
• Copy the Hopin Studio (backstage) link and paste it in a new tab in your browser.

Using Hopin's Backstage Studio

https://www.loom.com/share/c9013708c4cb441a8f4760a1b0c44977

• Communicate with your speakers using the backstage chat, which is only visible to organizers and speakers who are backstage.

• When you'd like a speaker to join on-screen, ask them in the backstage chat to click the "Share audio and video" button. They will be added to the Moderation Panel. When it is appropriate for them to be on-screen, hover over their photo in the Moderation Panel and click the + icon to add them on-screen.

  • NOTE: If you are already broadcasting, adding the speaker on-screen will add them to the broadcast, which means attendees viewing the Stage will see the speaker on their screen.

• Once your speakers are on-screen and you're ready to broadcast, click the *Broadcast *****button.

  • NOTE: there is a ~10 second delay from when you speak to when the audience hears you; if you’re watching the event chat during your session, people’s comments will seem delayed to you.

• Remaining time: use the backstage chat to communicate remaining time with speakers (e.g.: 2-minute and a 30-second warnings).

• When speakers' remarks are over, you can either remove them from the screen by clicking the red remove icon under their video block, or the speaker can click the Leave button at the top right of their video screen.

  • NOTE: If you remove the speaker, they will have to request to join on-screen next time (they will appear in the Moderation Panel). However, if the speaker removes themself from the screen by clicking Leave, they can go on-screen automatically if they return Backstage later.

• NOTE: **Clicking stop broadcast will immediately cut the stream. Wait 10 seconds after the speaker's final word to click stop broadcast.