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About Heights

We're here to help people do more of what they want, for longer in their lives, by making braincare simple. People might spend hundreds of dollars a month on skincare, but not a penny on their brain? That’s where Heights comes in. Spending on health and wellness products is over a trillion dollars per year, our aim is to direct some of that towards the health of the brain.

To do that, we're defining a new paradigm, putting braincare on the map through our unique mix of science, community, and products (physical and digital). We’re building a platform, not just selling a product, positioning Heights as people’s trusted, long-term partner for everything braincare.

Building a new category in the health- and wellness space means we have a big ambition and are looking to expand our high performing team to help us realise our mission.

The role

As the Strategy & Operations Manager you will have the unique opportunity to help build the foundations of Heights, working across a wide range of business functions. As you’ll join the early team, you’ll be instrumental in shaping and implementing the processes and structures that will help us scale, with exposure to all Business Ops activities. You’ll be fundamental in helping the full team execute. It’s a unique opportunity for a strong strategist looking to move into and grow in a key operational role.

You’ll be tasked with developing and executing strategic organisational plans and operational goals. To develop and steer the relevant initiatives, you’ll work closely with the senior leadership team to understand Heights’ near- and longer term objectives. Set up as a remote company, this means you’ll take the lead in cracking the remote-work puzzle, designing and facilitating ways of working that enable asynchronous work and scale for a global team. You’ll work closely with all different Ops teams and will be wearing many different hats. Your early-stage experience across all Ops functions sets you up to lead, build and manage teams in the areas of finance, customer care and/or people processes as you progress.

If you’re looking to develop across a wide range of functions and responsibilities, and are excited about applying structure and systems-thinking to a fast growing start up, this is the role for you.

What will you be doing?