Flexible contract role requiring 3-5 days per week, depending on your preference, paying living wage. With opportunity for permanent role in the near future. This is a remote job and can be done from anywhere, timezone allowing.

We are looking for a passionate and sociable Customer Care executive to join us at Heights.

About Heights

Heights is here to help you take care of the brain that takes care of you. We're committed to helping you do more of what you want for longer in your life—by making braincare simple. We create science-backed Smart Supplements designed to feed what you brain what it needs to thrive, alongside bitesize expert content to help you reach your Heights.

Our Chief Science Officer, world leading neuroscientist, best selling author, global executive coach and lecturer, Dr Tara Swart whose expertise with a PhD in neuropharmacology has enabled us to create a best in class product strategy.

Advisors and investors include Nick Jenkins (Moonpig), Justine Roberts (Mumsnet), Graham Hobson (Photobox), Kuba Wieczorek (Eve Sleep), Damian Bradfield (WeTransfer), Alex De Carvalho (Public, Heineken Board), and a variety of PhD world-leading scientists and wellness professionals.

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The Product

The Smart Supplement combines the 20 highest quality nutrients for better brain health and mental well-being—now, and for your future. Two capsules a day can improves sleep and energy, sharpens focus and memory, boost mood and help to manage stress.

Billed as the first 'smart supplement' for the brain, it provides everything needed to keep the brain and body at optimal levels, delivered in beautiful, environmentally sustainable packaging that fits through your letterbox designed by world-leading agency Pentagram.

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The Braincare Vision

Our plan is to reinvent the health and wellness category by building a global braincare brand with plant based, sustainable products that are as good for the individual as they are for the planet.

We understand that remembering to take your supplements is hard, even with the best intention - which is why we are dedicated to working with world leading experts - creating a unique membership experience giving customers an ongoing relationship with our growing team of experts to help them reach their heights.

For 2021, our plan is to launch our second product. Our end goal is to lead in personalisation by combining smart supplements, clever content and deep data in a feedback loop that works beautifully on the brain and on mobile.

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The Team