<aside> 🌱 This is a living document, and we might change it in the future. If there's something here you're curious about, or disagree with, bring it up! It's important that everyone at the company identifies with and feels comfortable with our core values and behaviours.

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Core Values

Our core values are descriptive, not prescriptive. This means they describe us as we are, not as we would like to be. In other words, it's not enough to aspire to our values - they need to actually reflect who we are.

This is a key point, because it means we refuse to work with people who don't fit these values. We are comfortable making no-hire decisions on a cultural basis, and we are also comfortable letting people go for cultural violations.

Thoughtfulness

Take your time.

We believe in planning things out before we start to build. We solicit feedback. We weigh different approaches.

We're not shipping a hackathon project, we're laying the foundations of the future of global financial infrastructure. It's okay if it takes time to get it up and running.

Kindness and empathy

Assume the best of each other.

We are deliberate in using words and actions that communicate our consideration, kindness and empathy. It is not enough to assume that your intent will be positively interpreted by others - you must work to make your positive intent felt.

We share our thankfulness when things go well. If we see something that we feel is wrong, we first learn context and rationale instead of assuming ignorance or bad faith.

Be deserving of trust

We measure ourselves against the highest standard of conduct.

Banks are regulated for good reason: we're responsible for keeping our customer's money safe. We take this obligation seriously, obeying the letter and the spirit of the law as well as going above and beyond to safeguard our customers.

We have an active and transparent relationship with our regulators and do everything we can to stay in their good books. We aim to do the right thing the first time.

Core Behaviours

Our core behaviour describe how we run the company. These don't describe us as individuals, but describe the philosophies we rely on in building products and in operating on a day-to-day basis.

These are obviously not descriptive - for instance, we don't need people to think of themselves as being "simple". But we do expect them to learn about these behaviours and to adopt them while working here.

Simple made easy