Please send applications to: [email protected]

About Mercantile

Small businesses make up 46% of the US private sector output, and historically represent 61.5% of new job creation. Mercantile is building new credit card products that are specifically designed for these businesses. We start by establishing a deep understanding of our customers and deliver customized solutions that are truly unique. Our products are designed to put money back into the pockets of small businesses so they can focus on serving their customers.

Mercantile raised $22M, and is backed by some of the best investors in the world including Index Ventures, First Round Capital, General Catalyst, SV Angel, 8VC, iNovia, Commerce Ventures, BoxGroup, Operator Partners, and more. We’re a lean team spread across North America, making an impact on the way small businesses can save. We’re looking for a full-time Head of Credit to join our team and own the Credit Department and its initiatives. This position reports directly to the CEO and founder and will be an integral part of building Mercantile.

As the Head of Credit of Mercantile, you will:

• Own the Credit Department, its performance, roadmap, and initiatives
• Implement, customize and monitor 3rd party underwriting models for our specific client base
• Build underwriting models that best adapt to each SMB vertical
• Implement risk metric monitoring by researching & resolving risk events and developing strategies to mitigate risk factors
• Develop and implement long term underwriting strategies that creates value for the company
• Evaluate industry research to draw relevant conclusions on material strengths and risks of Mercantile’s underwriting model
• Work with our Issuing Bank on Mercantile's risk strategy
• Look at our client transaction data to make more accurate, real-time, and fluid decisions on their credit limits
• Research emerging underwriting and fraud trends to innovate on Mercantile’s decisioning systems and policies
• Educate Mercantile on underwriting and risk strategies

You could be a fit if you have:

• 6-10 years of experience in small business and consumer lending & risk management
• Experience building underwriting/risk models from scratch
• Excellent verbal and written skills
• Experience building and leading teams