Part of the People Ops AI Brain — ← Back to Hub
/*
┌─────────────────────────────────────────────────────────────────────┐
│ 📐 WORKFLOW ASSESSMENT MENTAL MODEL │
├─────────────────────────────────────────────────────────────────────┤
│ │
│ AI OPPORTUNITY SCORE │
│ │
│ Score = (Volume + Time + Pattern) × (Context + Quality) / 10 │
│ │
│ 15+ = High Priority 10-15 = Good <10 = Lower/Groundwork │
│ │
├─────────────────────────────────────────────────────────────────────┤
│ THE OPPORTUNITY MATRIX │
│ │
│ HIGH AI LEVERAGE │
│ │ │
│ ┌──────────────────────┼──────────────────────┐ │
│ │ │ │ │
│ │ BUILD SKILLS │ BUILD FIRST │ │
│ │ (Context needed) │ (Quick wins) │ │
│ │ │ │ │
│ LOW ├──────────────────────┼──────────────────────┤ HIGH │
│ VOL │ │ │ VOLUME │
│ │ │ │ │
│ │ LEAVE FOR NOW │ AUTOMATE │ │
│ │ (Low priority) │ (Workflow tools) │ │
│ │ │ │ │
│ └──────────────────────┼──────────────────────┘ │
│ │ │
│ LOW AI LEVERAGE │
│ │
├─────────────────────────────────────────────────────────────────────┤
│ 90-DAY INTEGRATION ROADMAP │
│ │
│ Days 1-30 Days 31-60 Days 61-90 │
│ ────────── ─────────── ─────────── │
│ FOUNDATION EXPAND SYSTEMATISE │
│ │
│ • Document top 3 • Build for 2nd • 3rd workflow │
│ • Gather context workflow • Team skill library │
│ • Setup Claude • Test & refine • Quality standards │
│ • First 2-3 skills • Train team • Measure impact │
│ │
├─────────────────────────────────────────────────────────────────────┤
│ CONTEXT READINESS CHECK │
│ │
│ For each workflow, assess: │
│ □ Process docs □ Policy docs □ Templates □ History □ Std │
│ │
│ Missing context? → Option 1: Document first │
│ Option 2: Build while learning (often faster) │
│ │
└─────────────────────────────────────────────────────────────────────┘
*/
<aside> 📐
Before you build anything, understand what you're working with. This framework helps you audit your People operations, identify the highest-value AI opportunities, and prioritise what to build first.
</aside>
Most teams jump straight to "let's use AI for recruiting!" without understanding:
The result: Pilot projects that don't stick, scattered efforts, abandoned tools.
The alternative: Systematic assessment → Targeted builds → Compounding returns.
For each major People Ops workflow, map:
┌─────────────────────────────────────────────────────────────┐
│ WORKFLOW NAME │
├─────────────────────────────────────────────────────────────┤
│ TRIGGER: What kicks off this workflow? │
├─────────────────────────────────────────────────────────────┤
│ STEPS: What happens, in order? │
│ 1. ___________________ │
│ 2. ___________________ │
│ 3. ___________________ │
├─────────────────────────────────────────────────────────────┤
│ TIME: How long does each step take? │
├─────────────────────────────────────────────────────────────┤
│ QUALITY: Where do errors/issues typically occur? │
├─────────────────────────────────────────────────────────────┤
│ CONTEXT: What information/knowledge is needed? │
├─────────────────────────────────────────────────────────────┤
│ OUTPUT: What's produced at the end? │
└─────────────────────────────────────────────────────────────┘