A bug is an error, flaw or fault in the Air experience. It can be in the web app, the marketing site, the blog, the mobile app, emails, or anywhere else Air exists. If it doesn't feel right and you aren't sure, call it a bug.

How to report a bug

  1. Go to the #on-call channel in Slack

  2. Choose a Severity Score

  3. Describe the bug

  4. Add repro steps

  5. @ mention channel if it's an S2 or above

What happens next?

After reporting your bug, your job is done. The on-call PM will keep you updated about the status of the fix in the Slack thread corresponding to your bug report.

Their process is outline here: Bug Squashing Guidelines

Example bug reports