Release notes and FAQ

FAQ

App Updates & Release Notes

Discussion Segments

These are open-ended Segments that let you invite any number of colleagues, create custom deadlines, share agendas, and exchange Dialogue in order to discuss topics with or without scheduled meeting times. Tap the + button from the Home screen to create one of these Segments and follow the simple steps to set the time and send the invites.

EyeLevel System Dialogue

EyeLevel will display an announcement in the Dialogue of a Segment when any participation changes occur within the Segment—e.g. a Segment is created or closed, a member of the Segment leaves, rejoins and so on.

Dialogue Date Indicators

The Dialogue feature of Segments will now display the day messages are sent so you have a better sense of the rhythm of a conversation.

Segment Takes

After leaving or completing Segments, you may see an option to leave a Take. A Take is lightweight type of feedback that uses a selection of emojis. This feedback is not anonymous, and you can leave up to 3 different Takes that are customized for the different Segment types. The goal of Takes is to make feedback a simple and consistent part of how you communicate with your manager and teammates.

Inviting New Team Members

You can now invite any of your colleagues to join you in EyeLevel. This can be done during the Teambuilding step when you first join, or within the Team page view by entering their email. EyeLevel sends them an invitation to join and download the app via email.

Managing Relationship Types

When you add new team members, they are invited as Colleagues, but you can then update their role to be either your direct report or your manager to take advantage of the 1:1 Segments in EyeLevel. After tapping on another user’s name, tap on the ellipsis in the top-right corner to view/update the relationship type of the people you invite.

New Message Indicator

When viewing Segments on your home screen, you will now see an indicator for new messages in that Segment since you last viewed it.

Daily Digest

At 9am each day, you will receive a notification on your device of any unseen invitations to join Segments that were sent the previous day. You can turn this on/off in the notifications settings of your device.

New Home Screen Layout