Intro Template

Hi, we’re [Elizabeth & Gen/Lucinda]. We’re from Unself, a startup based in Boulder that amplifies volunteers' impact in their community through tracking hours for the nonprofits they help.

Thanks for taking an hour out of your day to meet with us today! Can I treat you to a coffee/snack on Unself before we get started?

We’re working on a project to better understand how volunteers track hours share their experiences within their community.

We have a series of questions we’ll be asking today and there are no right or wrong answers. Also, please be patient with us if we ask some obvious questions. We’re simply looking to have an open conversation and ensure we gather the input we need to make the best app we can to help volunteers!

Have you done an app test like this before?

Today we'll be looking at 2 similar design prototypes – they aren't real/coded, just images with some tappable areas. This means that not everything will work like you expect it to, but that's ok – we'll just talk about what you think something should do. We'll ask that you talk aloud through everything that you're thinking and doing as we go.

Before we get started, we need you to sign an NDA so that we can show you new ideas and record the session for ease of note-taking.

Do you have any questions for us before we get started?

Narrative Setup

For this test, you'll be a pretend volunteer around our age named Isaac Beharie.

You recently moved here to Boulder.

You care about supporting arts & culture in education.

You volunteer somewhat regularly with a couple of nonprofits.

You recently created an Unself account and started tracking hours for those nonprofits.

As a new Boulder resident, you're interested in seeing what's going on and getting to know like-minded people in your community.

Earlier today, you volunteered for the first time with Boulder Montessori School.