Effective Date: August 2025

Version: 1.0

Introduction

Welcome to Pollen (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pollen mobile application (the “App”).

Information We Collect

Personal Information

• Location Data: We collect your location information to provide accurate pollen forecasts for your area. This includes your current location and any cities you manually select.
• Device Information: We may collect device identifiers, operating system version, and app usage statistics to improve our service.

Usage Information

• App Usage: We collect information about how you interact with our app, including features used and error logs.
• Session Data: We maintain session logs to help diagnose and resolve technical issues.

Subscription Information

• Purchase Data: If you choose to subscribe to our premium features, we collect payment information through Apple’s App Store (we do not directly process payments).
• Subscription Status: We track your subscription status to provide appropriate access to features.

How We Use Your Information

We use the collected information for the following purposes:

1. Provide Services: To deliver accurate pollen forecasts and weather information for your location
2. Improve App: To enhance app performance, fix bugs, and add new features
3. Customer Support: To respond to your inquiries and provide technical support
4. Analytics: To understand app usage patterns and improve user experience