ABOUT
duynglam@gmail.com • 0906906731 • LinkedIn • Website • HCMC, Vietnam
EDUCATION
Ton Duc Thang University (TDTU), Ho Chi Minh City
Bachelor of Business; International Business
2015 - 2019
Nanyang Polytechnic (NYP), Singapore
Business Administration; Management & Leadership
2018 - 2018
Agile Project Management, Coursera Certificate
2022
PROFESSIONAL EXPERIENCE
Aug 2018 – Aug 2022
Dwarves Foundation is an innovative software firm that distributes software know-how in different activities.
- Maintain company databases (employees, projects) and external databases (audience, sales CRM, ...)
- Provide company newsletters & changelogs for audience databases (business, engineering, internal team)
- Build up analyst dashboards using Metabase and Notion.
- Plan & executive business-support campaigns (internship, apprenticeship, ...)
- Work with the Engineer team to set up internal tooling to gather metrics automatically.
- Process paperwork, budget planning & build in-house operation work allocation.
Pod Town, Product Operation