Come join our team as a Developer Relations Engineer! It’s an engineering role where writing and helping other developers is key. We hire remote 🌐
At Daily.co, we build video APIs that let a developer add video chat to any site or app — in minutes, on a global infrastructure, with features for every use case and team. Live video has leapt into mainstream use, and this is just its first phase of growth. Daily.co APIs are designed for this and other key shifts, where video now is part of any app, developers rapidly build with services, and APIs provide value to cross-group product teams.
We are hiring Developer Relations Engineers. It’s an engineering role where writing and helping other developers are integral. You’re excited about creating resources for developers, whether they want to get started quickly with our API, or want to build new things with our API.
Developer relations is a top company priority. We succeed when our developers succeed. The best way to ensure the latter (and help our developers feel our API is the best) is developer relations. We believe we don't grow unless developer relations is a priority.
We're an early stage remote team, backed by stellar investors, going after a big market. (We recently closed a $4.6M round; you can read more our team and values at our jobs page.) This is important to mention up front because it affects the nature of the work you'll do, as a devrel engineer here.
Our developer relations is a mix of coding, writing, developer support, community engagement and training. Those are a lot of hats! We are not a fit if you want to focus on one piece (for example, if you focus on conferences, or if you don't want to ever do developer support). As well-funded as we are, everybody on our team pitches in. (You don’t need experience in all those areas, to apply for the role; but you do need to be excited to learn the full skillset.)
Having said all that, this definitely is an engineering role. You’ll write a lot of sample code on how to use our API, and build new tools. It’s crucial that you’re a self-starter who loves learning and trying out new things with code. For example, you’ll figure out new libraries, learn how to connect our API with other services, write sample apps, and develop integrations.
What’s key is sharing this knowledge, in channels that make sense for our developer community. You’ll write a blog post a week. You’ll help write documentation, and experiment with things we haven’t done yet, like hosting webinars, and recording screencasts. The role entails posting to social media, and online community sites and spaces.
You’ll also engage directly with our API users, in our support channels and on customer calls. This will help you take feedback back to our team, so we all can think together on new things to build for our developer customers. It’s important to be comfortable working with customers directly.
A specific note about reporting: in some companies developer relations is part of product, while elsewhere it's part of marketing. Our developer relations will work with growth metrics, but you won't do marketing like conferences. Instead, our growth is about developer resources online — content about our product, or general developer content. Both because we're early stage, and also because this work is a mix of product and growth, you'll work with colleagues across groups (including our cofounders).
Most of all, we're looking for colleagues who are excited about pitching in to support each other and our customers, as we pursue a big opportunity!