What is Akia?

Akia is the business messaging platform designed for Hotels, Resorts, and Vacation Rentals. By utilizing text-messaging as the main delivery channel, your property can create and distribute rich, highly engaging, informative guest experiences unavailable anywhere else

You can customize and design an engaging customer journey.

  1. Automated Pre-arrival. Engage and welcome your guests on the day of arrival.
  2. Personalized Compendiums. Send relevant information to your guests via our beautiful, easy-to-build, drag-and-drop digital booklets.
  3. Registration Cards & Rental Agreements. Guests can pre-register for check-in by signing a digital registration card over text-messaging.
  4. Scheduled Messaging. Automate follow ups with guests and make sure things are going well.
  5. Post-Stay Cadence. Drive online reputation, book more reservations with marketing and schedule cadences.

How do I get Akia?

Get in touch with one of our product specialists and learn how to grow your business with Akia.

🌎  akia.com/demo

📨  sales@akia.com

Steps for Integration

An active Akia account is required in order to integrate with Apaleo.

  1. Log in to and visit our application Marketplace

  2. Find the Apaleo app under Property Management category

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  3. Click Install and you'll receive a prompt to authorize Akia for access.

  4. Once authorized, you'll see a confirmation screen and receive a notification.

  5. Once installed, you'll see Apaleo in your list of installed apps. You can visit the Settings page to map your Apaleo properties to Akia properties.

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  6. Akia will start syncing with your reservations in Apaleo. With in a brief moment after authorization, reservations will be imported into Akia. You can review current and future bookings populate in Akia's Records tab by leveraging different filters on the left hand side.

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