A guide for improvement at EFA.

Why do we need consistent feedback and reflection?

To use insights from both ourselves and others for self-improvement.

Mandatory Policies

  1. The first 10 minutes of every weekly meeting will be dedicated towards discussing feedback. No exceptions (a volunteer who is not feeling mentally well should be on break).
  2. At each meeting, everyone should have 2 pieces of feedback for themselves and 1 for someone else.
  3. Every volunteer should always be pursuing at least 1 feedback-incurred objective.

What is constructive feedback?

Below are 4 steps to give specific and applicable feedback in any situation.

  1. State what you observed: To remain as specific as possible, stick to direct quotes and behaviours that you’ve seen directly.
  2. Explain the impact: Next, link the behaviours to their impact. This might be on the team, on the product — even on our emotions and needs.
  3. Pause: It’s often good to pause at this step, to listen to the reaction and be open to learning new information.
  4. Suggest a concrete next step: Describe a behaviour that you believe would have a positive impact on the situation.