1. What's your return policy?

If you are not happy with your purchase, you have {{REFUND DAYS}} days to return the items to us. But please make sure that the item is in the same condition as received (not worn, is unused, with tags and in its original packaging).

To start a return, please send us an email at {{MERCHANT EMAIL}} with a proof of purchase or receipt. Once accepted, we will send you a shipping label as well as further instructions on how to send the item back to us. Importantly, don't send us item without this shipping label from us.

For any questions you can email us at {{MERCHANT EMAIL}}.

  1. What if I receive a damaged item?

As soon as you receive your item, please check it for any damages or defects. Or in the rare case that the wrong item was sent to you. Please email us promptly at {{MERCHANT EMAIL}} so that we can make it right for you.

  1. Are there any items that are exempt or excluded from your return policy?

Yes, the following types of orders cannot be returned:

  1. Do you encourage store exchanges?

Yes we do! Most of the time, this is the easiest way for us to make you happy with your purchase.

  1. How long will the refund processing take?

Once a refund is approved (you will get an email from us), the refund is automatically authorized from our end. It may take a couple of business days for your bank or credit card company to process this and reflect this in your account statements.

Shipping Policy