Shorelight Cleaning

Last updated: 01/01/26

This Privacy Policy explains how Shorelight Cleaning ("Shorelight," "we," "us," or "our") collects, uses, and shares information when you visit our website, request a quote, book a cleaning, or otherwise interact with us. By using our website or services, you consent to the practices described below.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and service address when you request a quote or book a cleaning
• Property details you share to help us scope the job (square footage, number of bedrooms/bathrooms, pets, special instructions)
• Payment information (processed by Stripe — see Section 4)
• Photos or notes you share with us about your home or specific cleaning requests
• Communications you send us by email, text, web form, or phone

Information collected automatically when you visit our website:

• Device and browser type, operating system, IP address, referring URL, and pages visited
• Cookies and similar tracking technologies (you can disable cookies in your browser settings)
• Aggregate analytics (e.g., Google Analytics) used to improve our website

Information collected during service delivery:

• Photos taken by our team to document the condition of your home before and after cleaning (used for quality control and dispute resolution)
• Access information you provide (entry codes, key handling preferences, alarm instructions)
• Notes our team logs about your home for service consistency