I treat every day as an opportunity to learn something new and I always strive to do my best.

https://youtu.be/cRiKxexH8OI

Entry-level Customer Success + Sales

👋 Hello, I'm Charlie. I believe in providing and exceptional customer experience.

I have two years of Customer Service experience at The Landings Club, where I have been promoted twice. Both times were the direct result of customer feedback to my supervisor.

I am looking for a role where I can use my skills in customer support, sales, and marketing. I look forward to new opportunities and learning how I can contribute to your organization.

If you want someone on your team who’s as excited to grow as you are, then we should talk!

What I can do for you:

• Consult customers to understand their needs
• Solve difficult problems quickly
• Ensure customers get the best level of support, no matter the question
• Troubleshoot any issues that customers have
• Meet and exceed company goals

<aside> 👇 Below are some of my top projects, tech tools, and experiences on display!

</aside>

📜 Projects

I completed a customer success audit for Drizly.

Customer Success Project and Customer Success Audit

I created a leads list for Off-Campus Apartment Finder.

How to create sales leads using an email list

I revamped the copy for Off-Campus Apartment Finder.

Off-Campus Apartment Finder (Copywrite Project)

I evaluated the customer success strategy of Chick-Fil-A.

How Chick-Fil-A is a big success

⚒️ Tech Stack

Mailchimp

Watch me prove it here.

Excel

Watch me prove it here.

Drive

Watch me prove it here.

LinkedIn Sales Nav.

Watch me prove it here.

Zoom

Watch me prove it here.

Zillow

Watch me prove it here.

👩🏻‍💻 Experience