[채널톡] 서비스 업데이트에 따른 일부 기능 일시중단 안내

Email sent on May 5th, 2023

Dear valued customer,

Thank you for using Channel.io.

We will be releasing a new feature, Meet (the voice call feature first to be available in Korea and Japan) on Thursday, May 11th. During the update, some of the features will be temporarily unavailable, while the main features will be working as usual. Please see below to find more details.

• Purpose: New feature release
• Duration: Up to 5 hours (may end sooner depending on the progress)
  • Friday, May 11th, 10:00 - 15:00 (EDT)
  • Friday, May 11th, 07:00 - 12:00 (PDT)
  • Thursday, May 11th, 23:00 - Friday, May 12th, 04:00 (KST)
• Impact Details
  • Threads in Team Chat will be unavailable
  • Reaction with emojis and deleting individual messages in Team Chat will be unavailable
  • Changing or deleting your Office Number and SMS Send Number will be unavailable
• Recommendations
  • If you're using Team Chat as an internal messenger, please make sure your team is aware of this update in advance.
  • If you need to update your Office Number or Send Number for SMS, please do so in advance.

<aside> 💡 You can check the update progress at the Channel.io Status page: https://status.channel.io/

</aside>

We apologize for any inconvenience this may cause. We will make an update as quickly and safely as possible to provide a better experience for you.

If you have any questions, feel free to contact us via Userchat anytime.