As part of the DIY Nous method for saving money on household utilities, this is a step-by-step approach after you have named your water provider and double-checked the terms of your contract with them.

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Can I cancel this service?

As with energy, you probably aren’t thinking about cancelling your water supply.

Can I reduce this service?

Reducing water usage is not only good for the environment, but also good for your pocket if you have a water meter.

<aside> ℹ️ Ofwat publishes some useful tips on reducing water usage


How to save money

In England and Wales you have 2 choices: install a free water meter and pay for what you use, or you can pay a fixed amount based on the rateable value of your home.

Generally speaking, if you have fewer people than bedrooms, you’re better off paying the metered rate, otherwise the non-metered rate is likely to be cheaper. If you move to the metered rate and it isn’t cheaper, you can always move back.

In Scotland, you can get a water meter but have to pay the cost for installation.

<aside> ℹ️ You can find out who your water provider is at


If you are struggling

The rising cost of living has already affected millions of households and if you’re struggling to pay essential bills, you’re not alone.

Some households may need urgent or more specialist help than we can provide. If you’re unable to pay a bill, the first step is to contact your provider and tell them. They are best placed to make sure you are receiving any financial assistance you may be entitled to.

<aside> 🆘 See the list of specialists at Cost-of-living resources


Last updated: April 2022