Role: UX/UI Design
Duration: 3 weeks
Client: School Project
Design a new DMV Vehicle Registration application experience.
A one size fits all form that includes questions that may not be relevant or required for certain user tasks.
The information is tightly packed that can be hard to understand.
The form has to be filled out every time a new task is preformed.
44 minute average wait time to receive service at DMV office
Receive a number and look at a board when an employee is available
10% of customer's do not bring what they need to the DMV office