Berry - Your AI CSM
Berry (YC W23) offers an AI CSM that scales customer success for SaaS companies.
Our AI CSM onboards/trains customers, cutting onboarding time, increasing account activation.
It’s a 10x hire to your team - at a fraction of the cost.
Every post-sales organization faces the challenge of scaling customer success without having to hire more.
White-glove onboarding does not scale, and mass customer training can’t meet customers’ individual needs.
Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM comes with superpowers: